shipping

HOLIDAY SHIPPING CUTOFF TIMES:

Please note that due to the holiday period combined with COVID restrictions, there can be significant delays in receiving your order. We suggest the following cutoff times to ensure you receive your prior to the holiday period commencing. 

Standard Shipping (Australia): Order before Monday, December 14th

Express Shipping (Australia): Order before Wednesday, December 16th

International Shipping: Order before Monday, December 7th for standard shipping or choose DHL for cutoff by Monday, December 14th. 

Shipping Information

Australia 

Free Standard Shipping for orders over $100

Rest of World

Automatically calculated at checkout with standard and express options available.

Tracking 

Most orders have tracking information updated upon dispatch (only exception being International Economy which does not come with tracking) and we will automatically send you a notification via email or sms. If you have not received a notification, please check your spam folder or you can email us at avalon@mamapapa.com.au.

We use Australia Post for both domestic and international shipments. Typically (excluding holiday periods) for domestic packages it takes 2-3 business days....for international packages it’s anywhere from 5-9 business days but we have seen this take longer in some instances.  

Most issues related to tracking can be sought from the tracking information for your order however for any problems, feel free to email us directly at avalon@mamapapa.com.au and we'll be happy to help!!