shipping

 

 

Shipping Information

Australia 

Free Standard Shipping for orders of $100 and over. 

Rest of World

Automatically calculated at checkout with standard and express options available.

Duties and taxes are not included in the final price at check out, as such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local postal service in your respective country.

Tracking 

Most orders have tracking information updated upon dispatch (only exception being International Economy which does not come with tracking) and we will automatically send you a notification via email or sms. If you have not received a notification, please check your spam folder or you can email us at avalon@mamapapa.com.au.

We use Australia Post for both domestic and international shipments. Typically (excluding holiday periods) for domestic packages it takes 2-3 business days....for international packages it’s anywhere from 5-9 business days but we have seen this take longer in some instances.  

Most issues related to tracking can be sought from the tracking information for your order however for any problems, feel free to email us directly at avalon@mamapapa.com.au and we'll be happy to help!!